--- title: Go Touchless date: 2026-04-07T14:49:00-05:00 author: Click Rain Inc. canonical_url: "https://www.maumeebaylodge.com/go-touchless" section: Pages --- ![](https://d3sxnlwgk048y3.cloudfront.net/generalUploads/Property/DJI_0718-Enhanced-NR.jpg?mode=crop&pos=center-center&q=98&f=webp&c=d0a44073&v=ca04676453e359d805e12f4c71aa23c0f99f6d2d3caedaef0fdff7953d641dc9) # The Great Ohio Lodges Mobile App Maumee Bay Lodge & Conference Center is pleased to share that we have significantly improved the guest check-in and check-out experience. Thanks to our new partnership with Simpello, you can now skip the lines and check into your room without touching your wallet—as long as your phone is on you. Our new proximity-based technology is designed to save you time on your way in and out the door. Simply download the Great Ohio Lodges mobile app for your device, create a secure account, and prepare to breeze through check-in. Learn more about the Great Ohio Lodge's advanced capabilities and security features below. ![A smartphone screen displays the Great Ohio Lodges app with a photo of a family walking outside. A checkbox confirms the user is 21+ and agrees to the terms of use. A red “Continue” button is below the text.](https://d3sxnlwgk048y3.cloudfront.net/generalUploads/Specials/Screenshot-2023-07-20-at-9.26.01-AM.png?mode=crop&pos=center-center&q=98&f=webp&c=c247cd9b&v=cdd6361312433d65ce69929c825338364304b56ab34eb1ed3fa34413f2b6d507) ## Download the Mobile App Before you arrive, download the app and create a secure profile, including an ID token, a facial token, and a payment method. Once you create a profile, the app will immediately communicate with us to establish hands-free check-in at our property. [Download App for Apple](https://apps.apple.com/us/app/great-ohio-lodges/id6446200755) [Download App for Android](https://play.google.com/store/apps/details?id=com.regency_management.greatohiolodges) ## How It Works Here's the cool part. By the time you arrive at Maumee Bay Lodge & Conference Center with your Great Ohio Lodges profile, you'll be ready for a frictionless, hands-free check-in experience. Here's how it works: 1. When you arrive, simply approach the terminal at our front desk. 2. Once in our Bluetooth radius, your phone will automatically send your facial token to our Kiosk. No need to remove it from your pocket or purse. 3. The Kiosk will take a scan of your face to ensure it matches your facial token. 4. Once your identity and payment method are confirmed, it will ask you to confirm your stay dates and how many keys you need. Your profile and booking information will display on-screen. 5. The Kiosk will log you out as soon as you step away from the screen. Our mobile app uses token security technology (similar to the blockchain technology behind cryptocurrencies) to keep your personal data 100% anonymous. ![A hotel front desk with a dark marble counter, wooden panels, and several computer monitors. The background features beige walls with stone detailing and overhead fluorescent lighting.](https://d3sxnlwgk048y3.cloudfront.net/generalUploads/Property/Simpello/IMG_1235.jpeg?mode=crop&pos=center-center&q=98&f=webp&c=b03c433c&v=739d046e2781fe732720fc1df693334c875ed7d3dc10f3ac2507f47dd25fa758) ![A tablet screen displays the Great Ohio Lodges Smart Check-In page with a large "START" button in the center over a scenic background of trees and a blue sky. A person is partially visible in the background.](https://d3sxnlwgk048y3.cloudfront.net/generalUploads/Property/Simpello/IMG_2160-1.jpeg?mode=crop&pos=center-center&q=98&f=webp&c=523f302d&v=5daad129d9d578a399be9c68a26a69096081b20979466675fc8ccde98c99702d) ![A customer service counter with a touchscreen kiosk and card reader. Two people stand at the counter facing a large wall-mounted screen showing a nature scene. Brochures and plastic containers are on the counter.](https://d3sxnlwgk048y3.cloudfront.net/generalUploads/Property/Simpello/IMG_0738-1.jpeg?mode=crop&pos=center-center&q=98&f=webp&c=85cf40a3&v=ecadc03c962b55b4cd6c6e8e1886178af665a0a13df011ca17ad5403478693f6) ![A tablet on a stand displays terms and conditions on its screen, with options to agree for guest 1 and guest 2. The tablet is situated on a brown table in a lobby or waiting area with a polished floor.](https://d3sxnlwgk048y3.cloudfront.net/generalUploads/Property/Simpello/IMG_0735.jpeg?mode=crop&pos=center-center&q=98&f=webp&c=0b06a86a&v=2a15642bd0a878f7f68c672142016e6b8bf6a669a262233ebe284ca42d5ffd77) ![A smartphone screen displays a face outline with scanning lines, labeled "Face Enrollment & ID Scan." Below is a red "Start" button. The app is branded "simpello" at the bottom.](https://d3sxnlwgk048y3.cloudfront.net/generalUploads/Property/Simpello/pg8-img2.png?mode=crop&pos=center-center&q=98&f=webp&c=f78cb9d0&v=90b6af56c730c571b2eea30ea69c9592bf7501a9d2014c19759ebd8b40a351e9) ![A smartphone screen showing instructions to take a selfie, with an illustrated silhouette of a person's head and text advising to keep a neutral expression, use balanced light, and remove glasses or hats.](https://d3sxnlwgk048y3.cloudfront.net/generalUploads/Property/Simpello/pg8-img3.png?mode=crop&pos=center-center&q=98&f=webp&c=aeb52197&v=24b6f4608ffa7b146e9ecc11a77b31956f4743c071fcd13575efd003c2e9d01d) ## Get Started & Go Touchless We're pleased to offer our guests a simpler, smoother check-in experience. We hope you'll take advantage and enjoy the added convenience during your next stay. Download the app now or contact us below with additional questions. [Contact Us](https://www.maumeebaylodge.com/contact-us) ## Frequently Asked Questions ### What can Simpello be used for at Maumee Bay? Currently, we use Simpello for check-in and check-out only. But stay tuned for future extensions. ### How secure is Simpello? Very secure. This app uses token security technology to keep your personal data 100% anonymous. This means your information is not stored on any cloud or server. ### Can I use the app anywhere else other than aumee Bay? Yes, you may use the app at any Hocking Hills State Park Lodge, and other Great Ohio Lodges coming soon! [View Privacy Policy](https://www.greatohiolodges.com/index.php?p=app-privacy-policy)